Knowledge management is dead, long live experience sharing!

experiencesharingI love learning, and that is probably the reason I got obsessed with knowledge management. I used to idealize people that seem to know a lot of things. I believed if we could build a database that contained all information from all those wise people it would be a wonderful idea to have all that knowledge available at the click of a button. I don’t believe that any more. I was wrong to think we could manage knowledge.

The internet contains an immense overload of information and yet we’re spending more time searching than finding. Why? Because all these statistics are exactly that, just data. You cannot learn to drive a car by theoretic knowledge alone. In every aspect of learning, there will come a time that we have to put the theory in practice. That’s why there is this thing that’s called OJT (On the Job Training). But first you have to make sure the trainees are actually interested and convinced they will learn something valuable. Even the most seasoned sales manager finds it impossible to sell something new without addressing customer needs first. The same applies to knowledge, so make sure you listen to the needs of your trainees before starting.

Building knowledge works better when learning from experience. How to achieve this goal?

  • Identify learning goals for all team members
  • Encourage sharing experiences
  • Decide how individual targets will fit in day to day work
  • Set activities for learning and assign leaders
  • Work together
  • Evaluate what has been learned
  • Conclude and set new learning goals

Any team could easily attain this objective by stimulating open communication, encouraging everyone to experiment putting fresh ideas into practice, and giving honest feedback.

We could dream the dream of changing, improving what has already been done but unless we put our thoughts in action, it will remain just a dream.

There is no better time than the present to set and reach our goals so go on sharing your experiences!


“A wise man can learn more from a foolish question than a fool can learn from a wise answer.” – Bruce Lee

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